Frontline workers play a crucial role in organizations, often serving as the face of the company and directly interacting with customers or clients. To ensure the success of frontline operations, it is imperative to equip these employees with the necessary knowledge and skills. In today's fast-paced work environment, traditional training methods may not always be feasible or effective. That's where adaptive Microlearning comes into play. In this article, we explore how adaptive microlearning can