IPerú launches new WhatsApp number to guide more tourists at end of the year parties |
Posted: July 15, 2019 |
Through 944492314, national and international travelers can receive tourist information free of charge and without delay New channel of attention for tourist information consultations also has national and international coverage The Commission for the Promotion of Peru for Exports and Tourism (PROMPERÚ) presented 944492314 as the new number of WhatsApp of IPERÚ, with the aim of continuing to provide official information to travelers on attractions, routes and tourist destinations offered by our country. To date, around 600 consultations have been attended regarding the need to obtain tourist information (93% of requests come from domestic travelers and 7% from foreigners). Likewise, it was reported that the average of daily consultations is 6, while in high season, for example, holidays, you get to receive up to 20. The implementation of communication via WhatsApp Business, as an additional channel to answer queries from domestic and foreign tourists, seeks that travelers receive a rapid and efficient response from IPERÚ, in order to help make their passage through the country the most pleasant and possible insurance.
MORE CHANNELS OF ATTENTION In addition to the WhatsApp service, IPERÚ has 42 offices and face- to- face attention modules nationwide, and a telephone exchange so that tourists can communicate with 574-8000 and receive information that enhances their travel experience. This service is available 24 hours a day, 365 days a year. In the same way, PROMPERÚ has also enabled two additional guidance and information channels to the points located in 16 regions of the country: via e-mail [email protected] and through the website www.peru.travel.
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