Data Security Is Vital For The Future Of CX | Blackchair |
Posted: September 17, 2021 |
Avaya announced plans to invest in Journey. Ai Inc, the developer behind a digital identity platform that boosts data security and privacy. The solution from Journey.Ai Inc will be integrated with Avaya OneCloud Contact Center as a Service (CCaaS). The new technology would provide Avaya users with a secure environment when conducting transactions with their customers. The security platform from Journey.AI uses multiple biometric technologies to confirm customer identity with 99.99% accuracy.
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