There are over 500 taxi services running in Singapore, which makes it a prime tourist hub. However, like any industry that grows in maturity, it also improves and passes through hard times. This improvement can be seen in the cab service sector. Here are some of the reasons why Singapore cabs are affordable.
A competitive market - Competition among taxi companies helps lower prices. When taxi services are competing on price, they will tend to pass on their reductions to consumers. This means lower prices for you, the consumer! The same is true for transportation.
Handicap accessible taxi services - Many disabled and elderly people rely on public transportation. But because these taxis are not properly serviced, many of them are inaccessible to such individuals. However, with the advent of modern technology and computerization, taxi companies can now meet the demands of disabled individuals by giving them specially designed wheelchair vans. These vans are often equipped with oxygen tanks and other medical supplies, making them accessible for wheelchair users. In addition, taxi services have developed their fleet vehicles to accommodate wheelchair users in place of regular cabs.
Flexible hours of operation - It has long been known that most taxi services operate within fixed hours, daily or at least during weekends. This makes it difficult for tourists and travelers to plan their travel experience around when they would want to go out for a drink or a movie. With the advent of the Internet, online booking is now possible at all times of the day and night. And with the advent of GPS navigation systems to ride the taxi route, tourists can now decide on their stops at different points along the route to ensure that they are not missing anything important. More importantly, with the introduction of electronic payment systems such as credit cards, travelers no longer need to worry about remembering a new payment number when they reach the cashier at the checkout counter. Taxi companies have also introduced new payment terminals to make the entire transaction process safe and easy to use.
Quality of vehicles - When traveling in a city, one should expect good quality transportation to be available. Unfortunately, many taxi services are selling poor quality cars with shoddy interiors and drivers who take less care of the customers than they should. Some of these taxi companies have even resorted to forcing their foreign drivers to drive badly manufactured cars with poor parts and poor maintenance to maximize their profits. In order to prevent this from happening, taxi companies have installed state-of-the-art vehicle tracking systems that give detailed information on the condition of the taxi fleet. This helps the customers avoid taxi companies that offer unreliable transportation services.
Taxis without meters - With the advent of the Internet, online booking of taxicabs has become possible. Many taxicab companies have begun to offer online booking facilities at their websites. However, the lack of meters forces most tourists and travelers to hail taxicabs outside of their destination. The lack of meters in taxi services means that the driver will charge the exact price for the passenger's cab. When the cab arrives at its destination, the driver will deduct the exact fee from the meter and then post it to the passenger's bill as an advance. This is contrary to what the cab companies want their customers to believe.
Radio dispatch instead of phones - Many taxi companies are now using a radio dispatch system rather than a phone to communicate with the drivers. This is a huge advantage over taxis that communicate through phones because mobile phones can easily get reset or damaged, whereas a radio dispatch system remains in perfect working condition always. When the cab gets busy, a message will be sent to the driver by the dispatch center. The driver will contact the passenger immediately. The radios dispatchers can monitor the taxi service and will automatically send more taxis to the location of the call by communicating directly with the central office.
These are just a few of the many taxi improvements that are being introduced into the transportation industry. Many of these ideas were considered futuristic during the early days of automobiles, but now they are becoming more widespread in the transportation industry. Private companies are looking at new ways to increase their income by making themselves more attractive to consumers. With these new taxi improvements, they hope to attract more customers and eventually raise their profits.
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